Find out exactly how your personal data is collected, used, and protected — all explained clearly and transparently right here.
Every piece of your information is stored with the highest level of security at Luckbed
All your data is protected with 256-bit SSL encryption. No third party can access your information.
Luckbed never sells or shares your personal information with any third party.
You may request deletion of your data at any time. We will complete the process within 30 days.
Payment information is stored in compliance with international PCI-DSS standards. Your card and mobile banking details are completely secure.
You can view and update your saved information at any time by logging into your account.
You can unsubscribe from promotional emails or SMS messages at any time.
Luckbed (luckbed.bet) is a trusted online Sports Betting and lottery platform for users in Bangladesh. This Privacy Policy ("Policy") applies to our website, mobile app, and all digital services.
By using our platform, registering, or accessing any of our services, you agree to this Privacy Policy. We promise — your information will never be misused.
This policy applies to all registered members, visitors, and anyone accessing Luckbed's services in any capacity. It takes effect upon accessing the platform from Bangladesh.
Luckbed complies with international data protection laws and Bangladesh's Information and Communication Technology Act. Our data processing is fully transparent and grounded in a lawful basis.
Luckbed only collects data that is necessary. We never ask for excessive or irrelevant information. Below is a detailed breakdown of the types of data we collect.
| Data Type | Example | Collection Point |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | At the time of registration and KYC verification |
| Contact Information | Mobile number, email address | At the time of registration |
| Financial Information | Mobile Pay/Nagad number, bank account, USDT address | Deposit & Withdrawal Times |
| Device & Log Information | IP address, browser, device model | Automatically at every session |
| Betting Activity | Betting history, wins and losses | While using the platform |
| Cookies & Tracking | Session cookies, language preferences & settings | While browsing the website |
Any information you provide through the registration form, KYC upload, support chat, or feedback form is stored on our system.
When you use the platform, certain technical information is collected automatically — such as your IP address, device type, and browsing patterns. This is used primarily to ensure security.
Luckbed does not collect data arbitrarily. Every piece of information we collect has a specific purpose. Below, we explain in detail why we use your data.
Luckbed follows the highest industry standards to protect your data. Our servers are always equipped with up-to-date security technology.
All data is retained for as long as your account remains active. Once an account is closed, financial transaction records are kept for up to 5 years to meet legal obligations, after which they are permanently deleted.
In the event of a data breach, Luckbed will notify affected users by email within 72 hours and take immediate action.
Luckbed uses cookies on its website to enhance your experience. Cookies are small text files stored in your browser.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining Login Sessions & Security | Cleared at end of session |
| Preference Cookies | Remembering your language preference and theme settings | 30 Days |
| Analytics Cookies | Traffic & usage pattern analysis | 90 Days |
| Marketing Cookies | Showing relevant offers (with your consent) | 60 Days |
You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.
Luckbed does not sell your data to third parties. However, in limited cases, some information may be shared where necessary to deliver our services.
As a Luckbed member, you have full control over your personal data. We ensure you can exercise these rights at any time.
To exercise any of the rights listed above, email us at support@luckbed.bet or reach out via Live Chat. We will process your request within 30 days.
Luckbed strictly prohibits account registration by anyone under the age of 18. We do not knowingly collect any personal information from minors.
If a parent or guardian believes their child's information has been collected by mistake, please contact us immediately. We will promptly delete the data and close the associated account.
Luckbed may update this Privacy Policy as needed. You will be notified depending on the nature of the changes.
You can request previous versions of the Privacy Policy from our support team.
Contact us for any questions, requests, or complaints regarding this Privacy Policy.
Support@luckbed.bet — Responses within 24 hours
Click the chat button at the bottom right of the website for instant support
Data requests: 30 days — Urgent matters: 48 hours